EXC069.04 DocSolutions for CE (DCS)

DocSolutions for CE extends the native integration between Dynamics 365 Customer Engagement (CE) and SharePoint. It also implement document sharing with Business Central.

Quick Guide

1Install DocSolutions for CE app in Dynamics 365 CE
2Assign DCS security roles to Admin and Users
3Define an app registration in Azure to allow CE to access to your SharePoint
4Copy Tenant ID, Application ID and Secret Value in Dynamics 365 CE (SharePoint site must exists)
5Configure DCS Library setup for entities (custom folders, DCS sync field and subfolders)
6Configure Custom Apps to enable In-App Notifications
7Create records and upload/share documents

Introduction

DocSolutions for CE extends the native integration between Dynamics 365 Customer Engagement (CE) and SharePoint and also implements the integration with Business Central (BC) to deliver a unified document experience.
It enables multiple folders and subfolders creation based on custom pattern on record creation; it also enables CE users (e.g., Sales) and BC users (e.g., Finance) to see, upload and download the same files, in the same folder structure, with no extra middleware, leveraging the standard CE↔Dataverse↔BC data synchronization.

Typical scenario: a salesperson attaches a Customer Agreement on an Account in CE; moments later, a BC user opens the corresponding Customer card and finds the same file in the DocSolutions FactBox.

Prerequisites

  • Active Dynamics 365 CE environment
  • SharePoint Online for file storage
  • Business Central environments (if the documents must be shared between CE and BC) and DocSolutions for CE
  • A data synchronization mechanism between CE and BC (the standard BC↔Dataverse connector is recommended)

DocSolutions for CE - SUMMARY

Locate the DocSolutions App from the installed app and open it (DocSolutions Admin or System Administator role is required).

From the menu is possible to manage SharePoint Site and Library configurations.


DocSolutions for CE - Setup

Setup is composed from two phases configuration of SharePoint site and DCS Libraries

DocSolutions For Sharepoint (DCS) - How to configure Azure app, App Key and Secret

This chapter is intended for IT , developer and technical guys


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