GDPR Requests List

Go to GDPR Requests in order to write the request (e.g. a customer wants information about her/his data in the Company database). Press New:


FieldDescription
Entry No.number of the request
Typechoose the desired option: Information (somebody wants information about her/his data in the Company database) Portability (somebody, e.g. a customer, asks for data export)) Adjust (somebody asks for data adjustment) Delete (somebody asks for data erasure) Block (somebody asks for data block) Encrypt (somebody asks for data encryption)
Statusstatus of the request (Initial/Pending/Completed)
Request Descriptioninsert a description of the request
Search Stringinsert what you are searching for
user IDthese fields contain the user name and the date of the research. They are automatically filled in by the system
Created On
Total Matchesnumber of matching results

By clicking on Process->Execute the system will show all the matches discovered, depending on the fields marked as containing personal information in the GDPR setup.

Click on Card:


Select the lines to be processed, click on Report and choose the desired action (Print/Export File or Delete/Block/Encrypt).

By clicking Open Record you can adjust data if it is necessary.

Finally you need to change the Request Status with “Completed”. Date and user ID are automatically written by the system.

N.B.
They are IRREVERSIBLE instructions. Once you write “Completed” you cannot reverse the Status.

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