Setup
Setting up plant maintenance app
Press Alt + Q and type “PMM” to see a list of features involved:

The Plant Maintenance (PMM) app from EOS Solutions allows you to carry out the maintenance of the company’s plants.
In details:
Work Request Agent helps organizations automate the creation and management of maintenance work requests in Microsoft Dynamics 365 Business Central.
The agent interprets maintenance requests received via email, identifies the equipment involved, extracts relevant information, and automatically generates maintenance work requests within Business Central.
Key Benefits
By converting maintenance requests into structured workflows, Work Request Agent helps maintenance teams improve operational efficiency and focus on high-value activities.
Some features of this app require a subscription.
The subscription can be activated from Subscription control panel page or directly from the notification messages that the system proposes, by clicking on the link that allows you to start the subscription wizard.
In details:
See https://www.eos-solutions.app/ website for more information.
Setting up plant maintenance app
Define machines
Define machine’s maintenance point
Define automatic work request creation rules
Creation of a new work request
Automatically creates work requests from incoming emails using AI.
Creation of a purchase order from a work request
Review ledger entries of a work request
Was this page helpful?
Glad to hear it! Please tell us how we can improve.
Sorry to hear that. Please tell us how we can improve.